Job Summary

Human Resources Assistant (Employee Relations)

An new and exciting opportunity has arisen for a Human Resources Assistant to join our Employee Relations team.

We are a friendly, supportive and nurturing team and we are looking for a like-minded person to join us. This is a great opportunity that would suit anyone with an interest in Human Resources and supporting employees, sometimes in challenging circumstances.

If you have good administrative and computer skills, along with a friendly and confident approach, we would love to hear from you.

The role will be based full-time at Epsom Gateway, with occasional travel to other sites for meetings.

For the right person, there may also be the option of some home based working to suit the needs of the role and the post holder, up to a maximum of 2 days per week.

Interview Date: 27th February 2025

Please note: This vacancy may be closed earlier than advertised if the required number of applications are received.

Main duties of the job

The HR Assistant role is a key role within the employee relations team and central to our success. You will draw upon your excellent communication and interpersonal skills, to ensure our processes run smoothly, with respect for individual needs and within agreed timescales.

As the Administrative expert in our team, you will respond to first line enquiries and set up meetings and training sessions. You will ensure arrangements are in place for hearings and appeals, take notes and ensure outcome letters are sent. You will also be responsible for updating templates and ensuring confidential records are easily accessible and secure.

To be successful in this role, you will have excellent IT skills, the ability to work to tight deadlines and a calm and empathic approach. You will thrive in a busy working environment, where patient care and employee experience are a priority.

If you are interested in developing a wider career in human resources or administration, we can provide coaching and additional learning opportunities.

There will also be the opportunity to apply for funded training, such as level 3, 5 or 7 apprenticeships.

About Us

Working for your organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year pro-rata, per annum, inc HCAS (Outer)

Contract

Secondment

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

343-NN-6941490-FM-HM-A

Job locations

Gateway Building, Epsom

2 Ashley Avenue

Epsom

KT18 5AL

Job Description

Job responsibilities

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Responsibilities

Job description Job responsibilities

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

HR Assistant Essential

Administrative and Customer Facing experience
Level 3/GCSE Maths and English (or functional skills)
Understands the role expectations and customer needs
Interpersonal and communications skills
Notetaking/typing/meeting experience
Confidentiality and Data Experience

Desirable

Level 3 Certificate CIPD
HR Assistant Experience
Public Sector Experience

Skills Essential

Computers and Typing
Dealing with Data
Responding to requests

Understanding of the role Essential

Knowledge of Diversity and equality
Value of Respect

Desirable

Awareness of Employee Relations Work

Person Specification HR Assistant Essential

Administrative and Customer Facing experience
Level 3/GCSE Maths and English (or functional skills)
Understands the role expectations and customer needs
Interpersonal and communications skills
Notetaking/typing/meeting experience
Confidentiality and Data Experience

Desirable

Level 3 Certificate CIPD
HR Assistant Experience
Public Sector Experience

Skills Essential

Computers and Typing
Dealing with Data
Responding to requests

Understanding of the role Essential

Knowledge of Diversity and equality
Value of Respect

Desirable

Awareness of Employee Relations Work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Gateway Building, Epsom

2 Ashley Avenue

Epsom

KT18 5AL

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Epsom and St Helier University Hospitals NHS Trust

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Human Resources Assistant (Employee Relations)