Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! As one of the UK’s fastest-growing fuel card providers, we help companies save money, manage fuel efficiently, and keep their fleets moving.

As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our customers. From single-vehicle operators to multi-fleet solutions, our customers are genuinely at the forefront of everything we do. We believe that our services will allow them to reach heights they didn’t even know possible and we love being part of that journey!

As a People & Engagement Coordinator, you’ll play a key role in shaping our company culture and enhancing our employer brand. Reporting into the People & Talent Manager and working closely with the Head of Marketing, you’ll help drive fun and engaging initiatives, capture the essence of our people for social content, and support with company events, incentives, and employee experience projects. This role is critical in driving the success of our EVP.

You’ll also get the chance to be hands-on with the recruitment process, assisting with everything from interviews to admin and contracts. This is ideal for someone early in their career who is passionate about people, culture, and internal branding.

Brief Overview:

Permanent Opportunity: Full Time

Salary: £25,000 - £30,000

Location: Birmingham, B2 (Hybrid)

Key Responsibilities

Culture, Engagement & Employer Branding:

Work with the People & Talent Manager and Head of Marketing to develop engaging content that showcases our employer brand (think social media takeovers, employee spotlights, and behind-the-scenes moments).
Assist in organising company events, incentives, and employee engagement activities to foster a fun and positive workplace.
Help champion internal recognition and reward programs, ensuring employees feel valued and engaged.
Capture and create video and photo content to showcase life as a Fueller.
Support on internal communications, ensuring employees are kept in the loop on key updates and events.

People & Recruitment Support:

Support the People & Talent Manager with recruitment processes, including interview coordination, candidate experience, and onboarding where needed.
Assist with administration tasks, including offer letters, contracts, and onboarding paperwork.
Help maintain accurate HR and recruitment records to ensure compliance
Work closely with stakeholders to help get new benefits off the ground.

To contribute to The Fuel Store’s success, you will need:

A friendly, outgoing, and confident personality – someone who loves engaging with people and doesn’t shy away from thinking outside the box.
Strong organisation skills with the ability to multitask and prioritise effectively.
A creative mindset and a keen interest in content creation (no professional experience needed, just enthusiasm!).
Interest in people, recruitment, employer branding, or employee engagement.
Comfortable using social media platforms and willing to get involved in capturing content.
Some experience with event planning, social content, or admin (even at university or in personal projects) is a plus.
A strong interest in learning about how people & recruitment can effect a business on the wider scale.
The ability and confidence to work with senior business stakeholders.
A degree related to HR or Marketing would be desirable.

As well as having the right experience, a Fueller will have:

Ability to build strong, long lasting relationships
Strong awareness to make logical decisions
Strong motivation to work in a fast-paced environment
Great aptitude for overcoming challenges by having a naturally inquisitive mind
Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY
Resilience and ability to focus on the detail but not forget the bigger picture
Ability to work hard as an individual but also bring value to the wider team
Excellent communicator and act as an “ambassador” for all stakeholders
Ability to be logical when making decisions
Excellent organisation and time management

What’s in it for you?

We don’t do red tape. If you’ve got great ideas, you’ll have the freedom to execute them.
Be part of a company where marketing and people are at the heart of growth.
A chance to make a real impact in shaping company culture and employee experience.
Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
Health & Wellbeing: All employees will have access our EAP and then MediCash upon passing their probation, this will allow them to access retail discounts, counselling, wellness days and so much more.
Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, youincrease personal holiday allowance with increased service.
Career Progression: We track all employees progression by creating personal development plans.
Incentives: Regular, business incentives for everyone across the business to get involved in.
Location: Based in Birmingham City Centre, with panoramic views from the office floor.
Regular benefits: Monthly employee awards. Regular in-house competitions and games, incentives, events. Tea, coffee, fresh fruit & breakfast are available for everyone in the business. Feel free to take a look for yourself here! https://thefuelstore.co.uk/careers

A little more for you to know…

We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed – we just need you to have that drive and willingness to learn!

If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller!

We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

The Fuel Store

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People & Engagement Coordinator