The Health and Wellbeing Coordinator will support a defined group of people who will benefit from a case management approach to improve quality of life and promote independence.
The post holder will work in collaboration with the Community Matrons, GP Practices, Integrated Community Teams (ICTs) and external providers to create a person-centred and coordinated care plan for identified patients who may have frailty, or who are feeling socially isolated and have long term conditions.
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for maximising the individual's potential for independence and working with health and social care services in facilitating a case management / advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and wellbeing coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills and that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
To liaise and effectively work alongside the Multi Disciplinary Team ( including statutory and non-statutory organisations) to support the work of all professionally registered staff within the team, including undertaking tasks as requested by allied health professionals.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
About
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
For further details / informal visits contact: Name: Alison O'Sullivan Job title: Deputy Matron Manager Email address: alison.o'sullivan@ghc.nhs.uk Telephone number: 0300 421 1389
