Are you the dynamic and motivated colleague that the Welsh Risk Pool is seeking to support or VTE and learning assurance functions?

The person selected to this role will join a very experienced Welsh Risk Pool Operations and Safety & Learning team and will get involved in a number of very interesting areas of work, focussing on the VTE Wales programme.

Promoting effective learning from adverse events is a core element of this role and we are seeking an experienced NHS governance practitioner to help support all health bodies in NHS Wales

The role will be responsible for supporting the learning assurance and the VTE programme

You will assist in the provision of training for practitioners across the complaints handling, redress and claims management and risk management. This will involve technical training and user-level training as required in both face-to-face and virtual settings.

The successful post holder will also be required to support the review of Learning from Events Reports and Case Management Reports submitted to the WRP. Additionally, the post holder will be responsible for supporting the Learning Advisory Panel, and prepare recommendations on for approval or deferral of the matter by the WRP Committee.

Taking responsibility for coordinating the VTE Wales Programme, the postholder will work with specialist practitioners to plan and execute the programme of reviews of concerns management.

With a strong background in the governance and / or quality sector, you will assist in the design and development of best working practice.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

For further details / informal visits contact: Name: Jonathan Webb Job title: Head of Safety & Learning Email address: jonathan.webb@wales.nhs.uk

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