BCHA was founded in 1968 by a group of volunteers in Bournemouth trying to contribute to the local housing problems. Today we are a charitable housing association supporting individuals and families across the South West and South of England. We are a major provider of a diverse range of housing, support and learning services for socially excluded people.

We have a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives.

Position:

At BCHA, we believe in the power of learning to transform lives. As part of our dynamic BCHA Learn team, you will play a pivotal role in strengthening and maintaining the admissions and onboarding processes for our learners. Your work will be essential in delivering a high-quality experience for individuals who are eager to unlock their potential through our accredited and non-accredited courses.

What You’ll Do:

Streamline Admissions and Onboarding: You will ensure the referral, onboarding, and data collection processes run smoothly across multiple programmes, driving efficiency while maintaining a focus on learner needs.
Increase Customer Footfall: You will actively work to increase the footfall of learners for BCHA Learn, while also developing and nurturing new partnerships with referral agencies to ensure the reach and impact of our services grow.
Professional Representation: You’ll be the face of BCHA Learn to the public, representing our organisation professionally while ensuring the smooth operation of our admissions and engagement function.
Deliver a Range of Learning Opportunities: You’ll support our wider team by delivering accredited and non-accredited courses, alongside one-to-one sessions, to ensure learners receive tailored support when needed.
Champion ED&I: You will embrace and promote equality, diversity, and inclusion in everything you do, ensuring BCHA Learn remains an inclusive space for all learners. We’re committed to ensuring our learning opportunities are accessible and welcoming to everyone, regardless of background.

Why Join Us?

A Rewarding Role: You’ll have the chance to make a direct impact on the lives of learners, supporting their journey to success and unlocking their potential.
A Collaborative Environment: You’ll be part of a friendly, passionate, and dedicated team committed to making a difference.
Opportunities for Growth: BCHA is committed to your personal and professional development. You’ll have access to training and mentoring.

If you’re ready to be part of an inspiring team that is dedicated to transforming lives through education, we’d love to hear from you. Join us at BCHA Learn and help us make a difference!

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Rolling interviews on offer, we will close the role when we have identified a suitable candidate.

Requirements:

All applicants must hold a Qualified Assessor qualification and/or be IV/IQA qualified. If you do not currently possess these qualifications, you must be willing to work towards attaining them, with full support provided by BCHA Learn.

BCHA

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