Job Overview
The EDI Administrator plays a vital role in supporting the Trust's commitment to equality, diversity, and inclusion. The position involves managing administrative duties that support various EDI initiatives, including staff networks and the Central Access to Work Fund. The role will require effective collaboration with internal departments and external organisations to foster an inclusive work environment.
Main duties of the job
Key duties include organising and promoting staff network events, managing records of activities, maintaining communication channels for staff, and assisting with recruitment and onboarding processes for network leaders. The EDI Administrator will also support various diversity initiatives, produce reports, handle inquiries, and provide general administrative assistance for the EDI team. Excellent skills in using the Shared Business Service (SBS) system is essential.
The ideal candidate will have proven administrative experience, good IT skills, and an understanding of the Equality Act 2010. They must be adaptable, with the ability to work independently and manage priorities efficiently. Strong interpersonal and communication skills are essential, as is the ability to maintain confidentiality and adhere to data protection standards.
This role requires a commitment to personal development, engagement with ongoing training, and adherence to the Trust's values and professional conduct standards.
Working for our organisation
Candidates will want to work for CNWL because of its strong commitment to creating a supportive, inclusive, and values-driven workplace. As a Trust, CNWL prioritises the well-being and professional development of its staff, offering opportunities for growth, flexible working arrangements, and a diverse range of roles. Employees are encouraged to contribute ideas, make a positive impact on the communities they serve, and play an active role in shaping a culture of compassion, respect, and partnership. CNWL is dedicated to providing a safe, inclusive, and rewarding environment where staff can thrive and make a real difference.
Detailed Job Description And Main Responsibilities
Job Purpose:
The EDI Administrator plays a crucial role in supporting the Trust's ongoing commitment to diversity and inclusion. Working as part of the Equality, Diversity, and Inclusion (EDI) Team, this role involves collaborating with internal departments and external stakeholders to plan, execute, and promote initiatives that create an inclusive and supportive environment for all employees. The Administrator will be responsible for providing essential administrative support to Staff Networks and managing documentation for various EDI projects and activities.
Main Responsibilities:
Staff Network Support:
Organise, coordinate, and promote staff network events to ensure they are well-executed and in line with the Trust’s EDI objectives.
Support the recruitment, onboarding, and orientation of chairs and members for Staff Networks.
Assist with the tracking of network-related expenditure, merchandise distribution, and logistical arrangements for meetings and events.
Maintain accurate records of Staff Network activities, events, and communications to track progress, assess impact, and ensure transparency.
Administrative Support for EDI Initiatives:
Provide administrative support for the Central Access to Work Fund, ensuring that requests and paperwork are processed efficiently. Trained is use of the Shared Business Service (SBS) System
Maintain a comprehensive database of Staff Network members, including their roles, contact details, and areas of interest.
Draft and manage internal and external communications, including newsletters, bulletins, and event invitations, ensuring consistency and alignment with EDI objectives.
Manage generic mailboxes and respond to enquiries from staff and external partners in a timely and professional manner.
Record Keeping and Documentation:
Keep accurate and up-to-date records of EDI activities, including meetings, events, and communications. Ensure that these are accessible to relevant stakeholders.
Maintain an archive of Staff Network communications such as newsletters, announcements, and other promotional materials.
Track and report on key metrics, including the number of requests for EDI support, Freedom of Information requests, and attendance at relevant training and events.
Reporting and Evaluation:
Assist in the preparation of reports, presentations, and other documentation related to the progress and outcomes of EDI initiatives.
Collect feedback and evaluations from event participants to measure the success of initiatives and identify areas for improvement.
Regularly update databases with relevant data related to EDI projects, ensuring that all records are maintained to a high standard of accuracy.
Collaboration and Stakeholder Engagement:
Liaise with internal teams, including Learning and Development, IT, Finance, and senior management, to ensure the smooth running of EDI initiatives and events.
Build and maintain relationships with external stakeholders, including national and local equality and diversity organisations.
Support the communication of EDI-related initiatives, achievements, and opportunities to the wider staff community through various channels such as Trustnet and divisional newsletters.
General Administrative Support:
Undertake administrative duties such as arranging and taking minutes at internal meetings, managing the EDI team’s schedules, and ensuring all records and correspondence are filed appropriately.
Participate in audits and surveys as necessary for workforce EDI and service delivery purposes.
Provide administrative assistance for any other EDI-related projects or tasks as required by the team.
Additional Responsibilities:
Actively contribute to personal and professional development by attending relevant training, participating in appraisals, and engaging in continuous learning.
Ensure all mandatory training is up to date and meet professional standards.
Comply with Trust policies and procedures, including those related to confidentiality, data protection, and health and safety.
Engage in ongoing reflection of personal practice, making improvements where necessary to ensure the best possible service delivery.
Key Skills and Experience:
Strong administrative experience, ideally in a busy department or NHS environment.
Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders at all levels.
Proven ability to manage and prioritise workloads efficiently and work without supervision.
Good IT skills, particularly in Microsoft Office, and the ability to learn new software and systems.
An understanding of equality and diversity frameworks, particularly the Equality Act 2010.
Strong organisational skills and attention to detail.
Personal Qualities:
Ability to work independently and take initiative.
Commitment to continuous professional development.
A flexible and proactive approach to work, with the ability to adapt to changing priorities.
A team player who collaborates well with others and is willing to support colleagues when needed.
Person specification
Education/Qualifications
Essential criteria
- NVQ level 2 or equivalent standard of literacy and numeracy
- NVQ Administration/Customer Service Level 3 or equivalent level of proven experience
Experience
Essential criteria
- Working in a busy Department
- Working in an NHS environment
Desirable criteria
- Experience of supervising others
Skills
Essential criteria
- Skills Good I.T. Skills and use of Microsoft packages
- Establish and maintain good working relationships
- Team player
- Prioritise own workload
Knowledge
Essential criteria
- Maintaining efficient administrative systems
- Basic understanding of the Equality Act 2010 and other equality and diversity frameworks
- Maintain confidentiality/data protection
- Understand the needs of clients and deal tactfully and sensitively with concerns
- Updating and maintaining database systems
