Job Description
Job Title: Talent, Learning & Communications Co-ordinator (TA, L&D and Internal Communications teams)
Reports to: Head of Talent and Learning
Department: People
Location: London, Horseferry Road, SW1P 2TX
Contract: 1-year Fixed Term Contract
Job Grade: P3
Department Description
The People Team looks after the ones who work here, making sure they are properly rewarded, and their potential is realised. Seeking out those who don’t but should; people with the talent to make an impact; people with the expertise to add a new dimension to what we know, what we do or how we do it.
We can only ever be as good as our people and the People Team makes sure we have the very best. Talent and Learning and Internal Communications sit within the People Team and are specialist Centres of Excellence. They look after Recruitment, Talent Management, Performance Management, Learning and Development and Internal Communications. The Talent Acquisition team looks after all the recruitment and talent activities, while the small L&D team looks after the rest of talent development activities. The Internal Communications team keep everyone at Channel 4 updated on the latest news, performance and events through a variety of different comms channels. The teams work across all the business areas and provide support to the People Business Partners to ensure that our people are supported, developed and engaged to enable the channel to continue delivering on its remit.
Job Purpose
This role is instrumental in providing a high level of administrative and sighted-assistance support to the Head of Talent and Learning and administrative support to the Head of Internal Communications , as well as digital and systems administrative support to the Talent Acquisition and Learning team.
The Assistant will need to be passionate about digital accessibility, using social media for talent attraction and the latest learning systems, as well as support for internal communications media such as our intranet and Viva Engage, providing an exceptional service to the People team, C4 People Managers and C4 employees, and be comfortable working on a wide range of activities that cover all aspects of the Talent and Learning remit.
This role would suit someone looking to progress their career in HR, while gaining experience in three key specialist areas.
It requires a highly organised person who is keen to learn and enjoys variety in their role. You will need to be comfortable dealing with multiple tasks and having a busy workload which requires constant prioritisation.
Training will be provided but it is essential to have excellent communication skills, both written and verbal, have excellent Microsoft office skills and be very comfortable working with Systems and data.
Key Responsibilities
Sighted- assistance and support to the Head of Talent and Learning. The current Head of Talent and Learning is severely sight-impaired. As such, part of this role will be to provide hands-on assistance with, for example, but not limited to:
- Assistance accessing systems which require sight and are not immediately accessible.
- Helping to format documents so they are visually appealing.
- Assistance with interpreting visual products, such as videos etc.
- Help getting to and from meeting rooms if necessary.
- Help booking access to work transport.
- Sighted guidance outside the office to attend conferences. This may include but is not limited to meeting at the nearest station, walking to the venue, help introducing to other conference attendees, help with getting refreshments etc.
These activities may well involve confidential company and personal information and therefore a high level of trust will be placed in the post holder. This type of support requires physical co-location and therefore the post-holder needs to be in the office at the same time as the Head of Talent and Learning.
Personal Assistance to the Head of Talent and Learning and the Head of Internal Communications
Diary Management
- Produce high-quality PowerPoint slides for presentation.
- Arranging meetings and/or focus groups, including Leadership Group meetings,
- Meeting visitors
Talent and Learning Team Assistance
- Provide Super-user expertise in the management of Cornerstone: the Assistant will be involved in virtually in every aspect of the LMS.
- On-going maintenance and support.
- Provide Technical Support: act as a Superuser with the Cornerstone LMS[the Learning Hive], as well as the LinkedIn learning digital content. The role will help online learners on how to access vital learning material. The role must provide basic technical support taking on basic troubleshooting tasks, escalating to Technology or the supplier where appropriate.
- Review Content: with an excellent eye for detail.
- Maintain Accurate Records: raising Purchase Orders and dealing with all the Talent and Learning Procurement Administration.
- Support the administration of Virtual and Face to Face Learning: where appropriate organise and provide administrative support to all aspects of virtual or face-to-face learning including but not restricted to: booking and advertising sessions; on-boarding suppliers; booking venues; managing cancellations and rescheduling; recording attendance.
- Ad-hoc training support: coordination and administration of other ad-hoc programmes, such as (but not restricted to) I&D Programmes (e.g. MHFA); mentoring; Coaching Apprenticeships etc.
- Leadership programmes: support and administration of leadership programmes
- Internal coaching: administrative support (e.g. scheduling, administration etc) for any future internal coaching team
- Learning at work week and special projects: key administrative contact for any ad-hoc and project-based interventions during the year
Talent Acquisition Team Support
- Booking rooms, preparing interview schedules, and issuing supporting paperwork and documentation.
- Book interviews and utilise HireVue (our online video interviewing platform).
- Trackers are kept fully up to date.
- Manage the Recruitment Inbox daily.
- PO generation (similar to Learning admin)
- Create job descriptions and job adverts on LinkedIn.
- Assist with social media posts across Talent and Learning, including news, job postings and general updates.
Internal Communications Team Support:
- Drafting simple communications for internal events, booking rooms and managing invitations
- Assistance with internal social media activities such as posting stories on Viva Engage and Moss and creating simple polls.
Essential Experience & Skills
- Prior experience as an Administrator or Assistant
- Understands the confidential nature of the work and can adhere to C4’s information security and GDPR requirements.
- Strong attention to detail
- Excellent level Microsoft Office (especially PowerPoint but also Word, Excel and Outlook)
- Desirable Experience & Skills
- Great customer service skills and the ability to communicate at all levels.
- Understand when to work at pace and when there is a need for sense of urgency
- Operates well and is comfortable with ambiguity/change
Behaviours
- Understands and is passionate about the C4 remit
- Innovate: Adapts well to changing conditions and new ways of thinking
- Include: Great team working but the ability to work individual. Is respectful and inclusive: can remain calm and provide a sense of stability to stakeholders and customers
- Empower: takes responsibility and is self-starting
- Enable: takes responsibility for learning and equipping self with the tools and capabilities to do the job.
Salary Basic salary starting from £26,906 per annum, dependant on experience
Application questions to complete
Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.
- Please outline how you meet the ‘Essential Experience & Skills’ outlined in the Job Description (Max 500 words)
Benefits There are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you;
- Private medical insurance with NO EXCESS
- Free Virtual GP access for employees
- Free Female Health hormone test each year
- Free Tastecard membership
- Financial guidance 1-2-1’s available each quarter
- Free OnHand (as featured on Dragon’s Den) volunteering membership
- Discounted Gym memberships
- Pension
- Life Assurance
- Income Protection
- Holiday Buy/Sell
Applications Close Date 11 Dec 2024
Equal Opportunities Channel 4’s purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.
We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.
Disability Confident Scheme
Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.
For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.
Care Leaver Friendly Employer
Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.
Workplace Adjustments
We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk
