Introduction
People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.
We’re a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you’ll be part of a team creating and delivering Heathrow’s innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.
There’s no place like Heathrow – for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We’re passionate about our colleagues’ experience, making Heathrow a great place to work and creating careers, not just jobs.
Job Description
The People Business Partnering Support will help colleagues achieve their potential and drive change at Heathrow. This role supports the business's people needs by providing comprehensive administrative assistance alongside the Business Partnering Team. It aims to deliver functional people plans, improve performance, increase engagement, and make Heathrow a better workplace.
This is a 12 month TFC opportunity.
Your role will involve
- Supporting the People Business Partnering Team in formulating and executing functional people project plans that enhance engagement, recruitment, talent management, wellbeing, and diversity initiatives and ad hoc duties.
- Developing and sustaining excellent working relationships with stakeholders across various functional areas and the broader people team.
- Assisting the People Business Partnering Team with key processes and cyclical activities, such as performance and talent reviews.
- Managing and analyzing people data to identify trends and recommending areas for improvement.
- Providing initial support to managers on people-related queries, including guidance on utilizing THEO (Internal HR System) to complete tasks.
- Working collaboratively with the OneHR teams to ensure the delivery of consistent and effective service to the business, while gathering and providing feedback as necessary.
These Skills Are Essential
- Excellent organisational skills, ability to prioritise a demanding workload and strong attention to detail.
- Ability to work with ambiguity, with strong resilience and determination to succeed an agile and in a sometimes-challenging business environment.
- Excellent interpersonal and communication skills both written and verbal including experience of using Microsoft Office 365.
- High level of customer focus and service, putting people at the heart of what we do. Apply discretion in managing sensitive information and situations.
Ideally you will have:
- Completed or working towards CIPD Level 3.
- Experience working in a HR/People Team environment.
About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
